Hmm, better to refund the PP pledge, or sell the Epic key and get the free Steam key?
Your choice.
Personally, I went for a refund, because I have no desire to support them any more. By keeping the pledge, they would keep my money, and I would be sending the message that I'm OK with a developer doing what they did to me.
I'm the kind of a strange guy that cares about how I'm treated, as a customer. When I work, I try to treat my customers well. And when I buy or contract something, I expected, at least, to not be treated poorly, as if they're doing me a favour.
When a developer treats me well, they have my full support, I'll be buying their games day one, and support their efforts. But, if I'm treated poorly, yeah I'm gone. And after the crap they pulled, I couldn't possibly continue with my pledge.
I was not OK, at all, with what they did. They sent a video to backers saying "Good news! You're not getting what you wanted, and that we promised! Oh, but we're giving you some free DLC". Yeah, no thanks. If they at least provided a download outside of the EGS, I could have re-considered. But, after their interviews and comments on Reddit and other websites, even if they went back, I would still be refunding.
They really don't care, at all, that people are upset.
Julian Gollop commented to Eurogamer:
"I don't think the Epic deal will affect Phoenix Point on launch," Gollop said.
(...)
And while Phoenix Point's community is shouting loudly on the likes of reddit, Gollop said he hasn't seen significant numbers of backers request refunds.
"We sent an email to all our 47,000 backers on Tuesday informing them about the Epic deal," he said. "The following day we had 1300 requests for refunds. The day after it increased to 1600. We don't anticipate that more than five to six per cent of our backers will actually request refunds in the long run."
EDIT: Forgot to post a link to the comments I quoted above:
The creator of the original X-COM, Julian Gollop has endured a backlash after signing a Epic Games store exclusivity de…
www.eurogamer.net